Welcome to MFPilot.com

Customer Service

 

Contacting us

We are an eCommerce exclusive business. We do not have a traditional 'bricks-n-mortar' store, but we're here for you 7 days a week. The most reliable way to contact us is via email to: mike@mfpilot.com . Except during an occasional holiday, your email will be answered within 24 hours (most often quicker). 

Privacy & Security

Your Privacy is very important to us. All Customer information is kept secure and not sold or transferred to anyone. We do not store any credit card information. All payment information is handled via Paypal under their secure interface.

Returns & Replacements

We want you to be happy with your purchase. Unopened merchandise can be returned for a full refund within 14 days of receipt. Please contact us for the return shipping address.

If we happen to mis-pack your order with a wrong item, let us know immediately by sending us a snapshot of the item you actually received. We will then ship the correct item at no additional charge to you ... and you may keep the wrong item as a token of our appreciation for your understanding of the delay.

Special Orders

In the event you need something we don't stock --- and you have adequate lead time --- we will be happy to 'special order' items for you if we have access to the particular item. We will quote you a delivered price, along with an estimated time of delivery. Please contact us via email with your needs.

Payment, Pricing & Promotions

Your payment is processed through our secure premium Paypal payment gateway. Pricing is subject to change without notice. All Promotions are subject to change and the rules are stated with each one.

Viewing Orders

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.

Updating Account Information

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.